Linus Analytics, Inc.

Privacy Policy

Effective date: March 11, 2026

At Linus, we take your privacy seriously. This Privacy Policy explains how Linus Analytics, Inc. ("Linus," "we," or "us") collects, uses, and shares information when you use our website, IoT devices, SaaS platform, and related services (the "Services").

By using the Services, you agree to the practices described in this Privacy Policy. Our Services are designed for business use, and we primarily collect information related to business operations rather than personal consumer data.

Your use of the Services is also subject to our Terms of Use.

1. Information We Collect

Information You Provide

Account information: name, email address, phone number, company name, and job title
Company information: business address, tax identification, and billing details
Payment information: bank account details for electronic payments are collected and processed by our third-party payment processor (Stripe). We do not store your full bank account numbers on our servers.
Communications: messages you send us via email or through the Services
IoT device configuration: device identifiers (including RFID tag IDs for hoppers and bins), location of installed devices, scale configurations, and setup preferences
Facility configuration: machine types and locations, bin capacities and thresholds, scrap product grades, and routing rules

Information Collected Automatically

Usage data: how you interact with the Services, features used, pages visited, and actions taken
Authentication and session data: IP address and browser information collected at login for security purposes
Device and browser data: IP address, browser type, operating system, and device identifiers
Operational data from IoT devices: scale weight readings, RFID tag scans, scrap metal weights and grades, bin fill levels, pickup and transfer records, and trailer visit data (including optional license plate and tractor numbers recorded at the scalehouse)
Log data: access times, error logs, and referring URLs

Session replay: We may use session replay tools to record how users interact with our platform. This helps us improve the user experience and troubleshoot issues. Session replays capture clicks, scrolling, and page navigation within the Services but do not capture passwords or payment card numbers.

Information from Third Parties

Authentication provider: we use a third-party authentication service to manage login and account security. This provider may share your name, email, and authentication status with us.
Payment processor: our payment processor provides us with transaction confirmations, payment status, and payout records
Commodity pricing services: we may import commodity pricing data from third-party providers to facilitate scrap metal transactions
Business partners: company information provided during onboarding by your employer or business partner

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Services, including tracking scrap metal production, routing scrap to bins and piles, and managing pickup logistics
Process transactions and manage payments between manufacturers and dealers, including scalehouse weigh-in records and dealer weight confirmations
Send service-related notifications (e.g., automated pickup alerts when bins reach capacity thresholds, payment confirmations, account updates)
Analyze usage patterns and improve the Services, including aggregated scrap production analytics and facility benchmarking
Provide customer support
Comply with legal obligations
Detect and resolve data quality issues (e.g., scale variance detection, duplicate event filtering)

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

Service Providers. We share information with third-party vendors who help us operate the Services. These include cloud hosting providers, payment processors, authentication providers, email delivery services, commodity pricing providers, and analytics tools. These providers are contractually required to use your information only to provide services to us.

Business Transactions. Between manufacturers and dealers using the platform, we share relevant transaction data (e.g., scrap metal weights and grades, pickup requests, scalehouse records, and payment amounts) as necessary to facilitate the Services.

Legal Requirements. We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers. If Linus is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent. We may share information with your consent or at your direction.

4. Categories of Information (Summary)

The following table summarizes the categories of information we collect and how we use and share it:

Category	Purpose	Shared With
Account & contact info (name, email, phone, company)	Provide Services, communicate with you, customer support	Auth provider, email service, service providers
Company & billing info	Process payments, invoicing, tax compliance	Payment processor, service providers
Payment data (bank accounts for ACH transfers)	Process dealer payments and facility payouts	Payment processor (Stripe)
Operational IoT data (scale weights, RFID scans, bin levels, pickup records)	Core service delivery, automated pickup alerts, scrap tracking, analytics	Dealers/manufacturers (as needed), service providers
Session & auth data (IP, user agent at login)	Security, fraud prevention, session management	Auth provider
Usage & log data	Improve Services, troubleshoot, security	Analytics providers, service providers

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Services, maintain your session, remember your preferences, and analyze how the Services are used.

We use essential cookies required for the Services to function (e.g., session authentication) and analytics cookies to understand usage patterns. We do not use advertising cookies or track you across third-party websites.

Most browsers allow you to control cookies through their settings. Disabling essential cookies may prevent you from using the Services.

6. Third-Party Services

We use the following categories of third-party services to operate the platform. Each provider has its own privacy policy governing its use of data:

Authentication: We use a third-party identity provider to manage user login, account invitations, and session security. This provider receives your name, email address, and authentication events.
Payment processing: We use Stripe to process electronic payments between dealers and manufacturers, including ACH bank transfers and payouts to connected accounts. Stripe collects and stores bank account information directly. For more information, see Stripe's privacy policy at stripe.com/privacy.
Email delivery: We use third-party email services to send transactional notifications such as invoices, pickup alerts, and account invitations.
Commodity pricing: We may integrate with third-party commodity pricing services to import scrap metal market prices used in transaction calculations.
Hosting and infrastructure: The Services are hosted on third-party cloud infrastructure providers.

We do not use advertising networks, social media tracking pixels, or cross-site tracking technologies.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we delete or anonymize it. Operational data (scale readings, transfer events, pickup records) is retained for a reasonable period for reporting, auditing, and compliance purposes, as this data may be needed to verify scrap weights and payments.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information, subject to legal retention requirements
The right to request a copy of your information in a portable format

To exercise any of these rights, please contact us at support@linusanalytics.com. We will respond within 45 days of receiving your request.

Because our Services are business-facing, most of the data we process relates to business operations rather than personal consumer data. If your employer or business partner provided your information to us, you may need to contact them directly for certain requests.

10. Children's Privacy

The Services are intended for business use and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services. The "Effective date" at the top of this policy indicates when it was last updated.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Linus Analytics, Inc.
Email: support@linusanalytics.com
25 NW 23rd Pl, Unit 6-313
Portland, OR 97210, United States